Privacy Policy probet88 – Personal Data Protection for Malaysia Members

1. Personal Information We Collect

Probet88 collects your personal information through several channels when you use our platform. The types of information we may collect include:

Information You Provide Directly:

• Full name as it appears on your official Malaysian identification document
• An active Malaysian mobile number used for account verification
• A valid email address for account communications and important notices
• Date of birth for age verification (minimum age requirement: 18 years)
• Bank account or e-wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) used for deposits and withdrawals
• Identity documents such as a MyKad or passport, if requested for the KYC (Know Your Customer) process

Automatically Collected Information:

• IP address and geographical location details (state and city within Malaysia)
• The type of device, operating system, and web browser you use to access probet88
• In-platform activity history including bets placed, games played, and amounts wagered
• Login, logout, and active session timestamps within the probet88 platform
• Interaction data with the probet88 interface for the purpose of improving user experience

2. How probet88 Uses Your Data

Probet88 uses collected personal information solely for legitimate purposes directly related to the provision of our platform services. We do not use your data for any purpose unrelated to probet88 operations without your consent.

• Processing account registration and verifying your identity as a legitimate probet88 member
• Processing financial transactions including deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, as well as your winnings withdrawals
• Monitoring account activity to detect and prevent fraud, money laundering, and any activity that violates probet88's Terms & Conditions
• To provide effective customer support when you reach out to our team via live chat or email
• Sending important account-related notices such as deposit confirmations, withdrawal notifications, and updates to the terms of service
• Sending probet88 promotional information and bonus offers — you may opt out of marketing communications at any time
• Meeting the legal and regulatory compliance obligations applicable to probet88's operations
• Improving the probet88 platform based on aggregated, anonymised usage patterns and member feedback
• Conducting risk analysis and business management decisions necessary for the safe operation of the platform

Probet88 does not make automated decisions that significantly affect you based solely on data processing, without any human involvement. Any decision that could materially impact your account will be reviewed by our team.

3. Sharing & Disclosure of Information

Probet88 has a clear and strict policy governing who may access our members' personal data. We do not sell, rent, or transfer your personal data to third parties for their own commercial or marketing purposes. The circumstances under which your information may be shared are as follows:

• Service Provider: Third-party service providers contracted to deliver specific services on behalf of probet88 — including payment processors for Touch 'n Go eWallet, DuitNow, GrabPay, and FPX, as well as cloud and security service providers. They are only permitted to use your data for purposes specified by probet88 and are bound by strict confidentiality agreements.
• Legal Authorities: probet88 may be required to disclose certain information to Malaysian authorities — such as the police, the Inland Revenue Board (LHDN), or relevant regulatory bodies — if mandated by a court order, warrant, or applicable law. Any such disclosure is made strictly in compliance with legal obligations.
• Game Providers: Minimum technical data may be shared with casino game providers such as Pragmatic Play, Evolution Gaming, and Playtech for licensing, age verification, and anti-fraud compliance purposes. This data is limited and does not include your full financial information.
• Business Transfer: In the event that probet88 is involved in a merger, acquisition, or sale of company assets, member data may form part of the transferred assets. In such circumstances, you will be notified in advance and the same or stricter privacy standards will continue to apply.

4. Data Security & Protection Measures

Probet88 invests seriously in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we have in place include:

• 256-bit SSL/TLS encryption for all data communications between your browser and probet88's servers — no data is transmitted in plain readable text
• Sensitive data in our databases is encrypted — your password is stored as an irreversible hash, not in plain text
• Two-factor authentication (2FA) is available for all probet88 member accounts as an added layer of security
• Round-the-clock security monitoring for any unauthorised access attempts, cyberattacks, or suspicious activity on the platform
• Role-based access control ensuring that only authorised staff can access specific categories of data
• Regular activity log audits to ensure internal compliance with probet88's privacy policy
• A security incident response plan enabling probet88 to act swiftly in the event of any data breach
• Regular security testing, including penetration testing conducted by qualified third parties

While probet88 takes all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You also play an important role in keeping your account safe — use a strong password, never share your login credentials with anyone, and enable 2FA for an extra layer of protection on your probet88 account.

5. Use of Cookies & Tracking Technologies

Probet88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the probet88 website. They allow us to recognise your device on subsequent visits and remember your preferences.

• Essential Cookies: Required for the core functions of the probet88 platform, such as maintaining your login session, processing transactions, and ensuring account security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information about how visitors use the probet88 website — which pages are visited most, how long sessions last, and any error messages encountered. This data is used to improve the platform and is collected anonymously.
• Functional Cookies: Enables probet88 to remember your preferences — such as your chosen language, display settings, and other personal configurations — to deliver a more personalised experience.
• Analytics Cookies: Helps probet88 understand how members interact with the platform as a whole, for the purpose of product improvement. This data is processed in aggregate and does not identify any individual user.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and your experience on the probet88 platform. For more information on managing cookies in your browser, please refer to the official documentation for the browser you are using.

6. Your Rights as a probet88 Member

As a probet88 member whose personal data we hold, you have the following rights, which we are committed to respecting and facilitating:

• Right of Access: You have the right to request a copy of the personal data probet88 holds about you. We will provide this information in a clear, readable format within a reasonable timeframe.
• Right to Rectification: If any data we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update most profile information directly in your probet88 account settings.
• Right to Erasure: Under certain circumstances, you may request probet88 to delete your personal data. However, we may be unable to fulfil such requests in full if we are legally obligated to retain that data (for example, financial transaction records required for tax purposes).
• Right to Object to Marketing: You may opt out of marketing communications from probet88 at any time by using the unsubscribe link in our marketing emails or by contacting our customer support team.
• Right to Data Portability: You have the right to request the personal data you have provided to us in a structured, machine-readable format, for the purpose of transferring it to another platform where relevant.

To exercise any of the rights above, please contact the probet88 customer support team by email at support@probet88.link or via the in-platform live chat. We will endeavour to process your request within 30 business days. For complex cases, we may require additional information to verify your identity before proceeding.

7. Data Retention & Deletion

Probet88 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable law. Our data retention policy is as follows:

• Active account data is retained for as long as your probet88 account remains active and you continue to use our services
• Financial transaction records — including deposit histories via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, as well as withdrawal records — are retained for the minimum period required under Malaysian tax and financial laws
• Customer support communication logs are retained for a reasonable period for service quality and dispute resolution purposes
• Once your account is closed, probet88 will delete or anonymise data that is no longer needed within a reasonable timeframe, except for records that must be retained for legal reasons
• Data used for platform analytics will be converted to an anonymised format that cannot be personally identified once it has passed its relevant retention period

If you request account deletion, probet88 will process that request accordingly while retaining the minimum data required by law. You will be informed of the specific data we are required to keep and the applicable retention period.

8. Third-Party Links & Integrations

The probet88 platform may contain references or integrations with third-party services, including casino game providers such as Pragmatic Play, Evolution Gaming, Microgaming, Playtech, and others. Please be aware that:

• Each third-party game provider partnering with probet88 maintains its own privacy policy governing how they handle player data within their gaming environment
• Probet88 ensures that all game providers we work with are licensed entities that comply with international data protection standards
• The payment processors we use — including those that handle transactions via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX — operate under strict financial security standards and their own privacy policies
• Probet88 is not responsible for the privacy practices of any third party. We encourage you to read the privacy policies of the relevant service providers you access through the probet88 platform

Probet88 carefully selects its third-party partners and ensures they meet our minimum data protection standards through binding contractual agreements.

9. Children's Privacy & Protection of Minors

Probet88 is strictly an adult betting platform. We do not knowingly collect or process any personal information from individuals under the age of 18.

• All probet88 registration processes require confirmation that the applicant is at least 18 years of age
• Probet88 uses age verification technology and KYC processes to identify and prevent registration by those who have not reached the required age
• Should probet88 identify that an active account belongs to someone under 18 years of age, the account will be suspended immediately and all associated data will be deleted in accordance with the appropriate procedures
• If you are a parent or guardian who believes your minor child has registered a probet88 account without authorisation, please contact us immediately at support@probet88.link for prompt action

Protecting minors is an absolute priority for probet88. We take any related concerns extremely seriously and will respond without delay.

10. Amendments to This Privacy Policy

Probet88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Our commitment to you in this regard is:

• Any material changes to this Privacy Policy will be communicated via an in-platform notice on probet88 and/or by email to your registered address at least seven (7) days before the changes take effect
• The "Updated" date at the top of this page always reflects the date of the most recent revision
• Your continued use of the probet88 platform after the effective date of any amendment will be considered your acceptance of the updated policy
• If you do not agree with the changes, you have the right to close your account before they take effect by contacting the probet88 support team
• Previous versions of this Privacy Policy are available upon request through our support team if you need them for reference

Probet88 encourages you to review this Privacy Policy page periodically to stay up to date with our latest data protection practices.

11. Contact Us About Your Privacy

If you have any questions, concerns, or requests regarding probet88's Privacy Policy or how we handle your personal data, we encourage you to reach out to us directly. Our Malaysian-speaking team is ready to help:

• Email: Send your privacy enquiries to support@probet88.link — include "Privacy Enquiry" in the subject line for faster handling
• Live Chat: Direct live chat access within the probet88 platform for immediate assistance, available 24 hours a day, 7 days a week
• Response Time: probet88 aims to respond to all privacy-related enquiries within 5 business days. More complex requests may take up to 30 business days

Probet88 takes every privacy-related enquiry and complaint seriously. If you have contacted us and remain unsatisfied with how we have handled your data, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.